Terms and Conditions - Scientific Sessions

Cancellations and Refunds

• Cancellations must be received by CDS in writing by October 4, 2023, midnight ET to receive a refund less $75 processing fee. Cancellation requests received after October 4, 2023, midnight ET will not be refunded.
• Ticketed events are non-refundable. 
• No refunds will be issued until 7–15 days post event.
• Refund requests must be sent in writing to [email protected] Telephone requests are not accepted.
• Refunds will not be processed for individuals that registered for the event but did not attend.
• Donations to American Heart Association are non-refundable.
• American Heart Association is not liable for travel carrier cancellations or other unforeseen incidents beyond American Heart Association or the registrant's control. All attendees are encouraged to purchase travel insurance.

Methods of Registration

All registrations must be completed through the online system; paper forms will not be accepted.

Forms of Payment

All major credit cards (Visa, Discover, MasterCard and American Express) are acceptable forms of payment for American Heart Association events. Cash will not be accepted.

For Registration questions, contact:
Convention Data Services
1-800-748-3583 (inside U.S.)
1-508-743-8517 (outside U.S.)
Or email [email protected]

Substitutions

Substitutions are allowed but the registration type will not change. Substitutions are only allowed for equal type registrations (i.e., Nurse to Nurse, Member to Member, Nonmember to Nonmember). A $25 fee will apply per substitution.

Photography and video

Unauthorized recording of AHA's scientific conferences prohibited, whether by video, still or digital photography, audio or any other recording or reproduction mechanism. This includes recording of presentations and supporting audiovisual materials, poster presentations and supporting poster materials. The American Heart Association and America Stroke Association reserve the rights to all recordings or reproductions of presentations at AHA/ASA scientific conferences and meetings. Check the program for information about the availability of videotapes or audiotapes for purchase. Exceptions to this policy prohibition are:

• Audiotape recording for strictly personal and non-commercial use is permitted if not disruptive; and exhibitors may photograph their own booth for promotional purposes upon prior written consent of the AHA/ASA.

American Heart Association reserves the right to capture and broadcast digital media content in the form of professional photographs, live-streaming, audio, and video during the event. By registering for you hereby grant permission to American Heart Association and its representatives to photograph and/or record you during the in-person and virtual events at Scientific Sessions 2023, and to distribute, broadcast, use, or otherwise globally disseminate, in perpetuity, such media without any further approval or payment. If you do not wish for your image to be displayed by the AHA/ASA, please contact the AHA/ASA in writing at 7272 Greenville Avenue, Dallas, TX 75231, Att: Meetings and Events Department, no later than two weeks after the meeting.

Badges

Badges will be printed onsite. Badges are not mailed prior to the event. All attendees are required to wear their badge at all times when accessing any official event space.

Access to Educational Sessions

American Heart Association educational programming is available on a first-come, first-served basis. AHA recommends arriving early to all scheduled conference sessions to guarantee entrance to the room(s).

AHA Code of Conduct

All participants, including, but not limited to, attendees, faculty, volunteers, exhibitors, AHA staff, service providers, and others are expected to abide by the Code of Conduct Policy.
The AHA is committed to supporting educational and scientific dialogue, and to fostering a welcoming community in which all participants can contribute fully. Reflecting these values, AHA will not tolerate harassment in any form.

We expect all attendees, media, faculty and panelists, volunteers, staff, guests, exhibitors, and service providers at AHA organized events to help us ensure a safe and positive environment. Anyone violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the organizers.
Unacceptable behavior of any kind will not be tolerated and includes:

• Disruption of presentations during sessions, in the exhibit hall, in the poster hall or at other events throughout the meeting. All participants must comply with the instructions of any AHA staff or moderators.
• Presentations, postings, and messages containing unsolicited promotional materials or language, special offers, job offers, product announcements, or solicitation of services.
• Copying, recording, or taking screen shots of presentations, posters, Q&A, chat room or other content or activity that takes place.
• Material presented by AHA reproduced in any format without the express written consent of AHA or otherwise applicable rights holder.
• False certification of individuals as paid AHA event attendees, misuse of login information or badge credentials, or any method of assisting unauthorized persons to gain access to any AHA event.
• Inappropriate or unauthorized conduct, or access to or use of content or information related to the event, including but not limited to its sessions, exhibit hall, poster hall, networking events, faculty, exhibitors, or attendees.

Attendees acknowledge and agree that the unacceptable behavior set out above, all commercial or promotional distributions, publishing or exploitation of sessions, contents, or materials received from AHA is expressly prohibited. AHA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event, without warning or refund, in response to any incident of unacceptable behavior. AHA reserves the right to prohibit attendance by violators at any future meeting, in person or online.

Personal Information

In addition to our use of your information as described in AHA's Privacy Statement, you acknowledge that we will share your first name, last name, and other publicly available information with other event attendees in our event attendee search directory and event networking platform, which is part of your event registration. For questions or concerns, please email [email protected] or call 1-888-242-2453 (outside the US, 1-214-570-5935).

AHA Harassment Policy

The AHA requires that all faculty, attendees, exhibitors, presenters, contractors, vendors, and volunteers of this AHA meeting comply with all federal, state, and local laws and regulations, including those that prohibit harassment and discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.

Americans with Disabilities Act

If you require an accommodation while attending an American Heart Association event, please email [email protected] or call 1-888-242-2453 (outside the US, 1-214-570-5935).