Terms and Conditions - Scientific Sessions 2021

The American Heart Association reserves the right to make exceptions to the Scientific Sessions, Resuscitation Science Symposium (ReSS) and Quality of Care Outcomes Research Meeting (QCOR) terms and conditions as outlined below. Submission of your registration and payment constitutes an agreement on your part to accept the following terms and conditions.

Cancelations and Refunds

Registrants for Scientific Sessions, Resuscitation Science Symposium (ReSS) and Quality of Care Outcomes Research Meeting (QCOR) are given the option at registration to choose from the In- Person+Virtual Experience or the Virtual-Only Experience.

  • Registrants who choose the In-Person+Virtual Experience may cancel their participation for the In-Person portion of the event and a refund will be issued for the difference between the cost of the Virtual-Only Experience and In-Person+Virtual Experience.
  • Virtual-Only Experience is non-refundable.
  • Refund requests must be sent in writing to sessions@xpressreg.net. Telephone requests are not accepted.
  • Refunds will not be processed for individuals that registered for the In-Person event but did not attend.
  • Single-day registrations are available for In-Person attendees only and are non-refundable.
  • Purchase of additional events such as lunches and dinners are non-refundable.
  • Donations to American Heart Association are non-refundable.
  • Refunds will be processed beginning November 29, 2021 and issued to the same form of payment received at time of registration.
  • American Heart Association is not liable for travel carrier cancellations or other unforeseen incidents beyond American Heart Association or the registrant’s control. All attendees are encouraged to purchase travel insurance.
  • In the event that the In-Person meeting does not occur, all In-Person+Virtual registrations will be converted to Virtual-Only registrations and a refund of the difference in fees will be issued to the same form of payment received at time of registration.


Substitution requests for the Virtual-Only Experience cannot be honored. Substitutions for the In-Person event will include a charge of $50 per substitution. Email sessions@xpressreg.net with questions or concerns.


  • A Scientific Sessions, Resuscitation Science Symposium and Quality of Care Outcomes Research Meeting (QCOR) registrant must be an active member of American Heart Association at the time of registration in order to qualify for the discounted member registration rates.
  • American Heart Association will not reimburse the difference between the member and non-member registration rates to any attendee who registers before becoming a member.


  • Methods of Registration
    All registrations must be completed through the online system; paper forms will not be accepted.

  • Forms of Payment
    Checks and major credit cards (Visa, Discover, Mastercard and American Express) are acceptable forms of payment for American Heart Association events. Cash will not be accepted.

  • Americans with Disabilities Act
    If you require an accommodation while attending an American Heart Association event, please email professional.help@heart.org or call 1-800-242-8721.

  • Badges and Identification
    Badge numbers will be assigned to all registrants. For In-Person attendees, badges will be printed onsite. Badges are not mailed prior to the event. If you misplace your badge onsite, a new badge must be purchased at the replacement cost of $50. In-Person attendees are required to wear their badges when attempting to access any official event space. Physical badges are not provided for Virtual-Only participants.

  • Photography and Video
    Unauthorized recording of AHA’s scientific conferences prohibited, whether by video, still or digital photography, audio or any other recording or reproduction mechanism. This includes recording of presentations and supporting audiovisual materials, poster presentations and supporting poster materials. The American Heart Association and America Stroke Association reserve the rights to all recordings or reproductions of presentations at AHA/ASA scientific conferences and meetings. Check the program for information about the availability of videotapes or audiotapes for purchase. Exceptions to this policy prohibition are:

    • Audiotape recording for strictly personal and non-commercial use is permitted if not disruptive; and exhibitors may photograph their own booth for promotional purposes upon prior written consent of the AHA/ASA.

    American Heart Association reserves the right to capture and broadcast digital media content in the form of professional photographs, live-streaming, audio, and video during the event. By registering for you hereby grant permission to American Heart Association and its representatives to photograph and/or record you during the in-person and virtual events at Scientific Sessions, Resuscitation Science Symposium (ReSS) and Quality of Care Outcomes Research Meeting (QCOR), and to distribute, broadcast, use, or otherwise globally disseminate, in perpetuity, such media without any further approval or payment. If you do not wish for your image to be displayed by the AHA/ASA, please contact the AHA/ASA in writing at 7272 Greenville Avenue, Dallas, TX 75231, Att: Meetings and Events Department, no later than two weeks after the meeting.

  • Access to Educational Sessions
    American Heart Association educational programming is available on a first-come, first-served basis. American Heart Association recommends arriving early to all scheduled conference sessions to guarantee entrance to the room(s).

  • Radio Frequency Identification
    By attending any portion of Scientific Sessions 2021, including but not limited to, the educational sessions, the Science and Technology Hall or any general area dedicated to the event, the event owner or third-party vendor will be passively scanning your badge via Bluetooth receivers. The barcode and beacon on your badge do not contain your personal information, however, when your badge or barcode is scanned, you are authorizing American Heart Association to track individual, de-identified event participation. Attendees can opt-out of this during the registration process or onsite at a registration services counter on Level 1, North Lobby.

  • Personal Information
    In addition to our use of your information as described in AHA’s Privacy Statement, you acknowledge that we will share your first name, last name, and other publicly-available information with other event attendees in our event attendee search directory and event networking platform, which is part of your event registration. You may opt-out of sharing this information with other event attendees by logging into your account on the virtual platform and updating your preferences, by emailing professional.help@heart.org or calling 1-800-242-8721.

  • AHA Harassment Policy
    The AHA requires that all faculty, attendees, exhibitors, presenters, contractors, vendors and volunteers of this AHA meeting comply with all federal, state and local laws and regulations, including those that prohibit harassment and discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.

Health, Safety, and COVID-19

As a public health organization, the American Heart Association (AHA) is committed to science-based safety protocols during the COVID-19 pandemic.

Our Chief Medical Officer for Prevention Dr. Eduardo Sanchez leads the ongoing evolution of the American Heart Association’s safety protocols, which follow the latest scientific evidence and recommendations from the U.S. Centers for Disease Control and Prevention (CDC). Dr. Sanchez serves as an adviser to the CDC and previously served as the Texas Commissioner of Health.

Our protocols will continue to evolve to align with guidance from the CDC and state and local health authorities until the conference in November, and we will keep all participants updated on any adjustments.

Protocols for the AHA’s Scientific Sessions 2021 currently include:

  • In accordance with current CDC guidelines, masks will be required for all participants while indoors.
  • Frequent handwashing and hand sanitizing are recommended. Hand sanitizing stations will be placed throughout the Boston Convention and Exhibition Center (BCEC) for easy access.
  • Security staff will be positioned throughout the center to ensure health and safety protocols are being met, including social distancing.
  • Enhanced cleaning and safety protocols will be in place throughout BCEC. Common areas, including doorways, elevators, escalators, networking areas, concessions and restrooms will be sanitized frequently throughout the day. Extensive cleaning and disinfecting will be done at the conclusion of the events each day.
  • We are working with the BCEC to plan maximum capacity levels for each meeting room that also allow for social distancing and spacing needs.
  • Aisles throughout the exhibit hall will be expanded, and one-way aisles will be implemented as needed to ensure safe distancing of all attendees.
  • The exhibition hall will be arranged with appropriate distancing between exhibits.

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