Frequently Asked Questions for Professional Heart Daily

Question 1 How do I become a member of the AHA?
  • Go to Professional Heart Daily
  • Click the Become a Member button and complete all required data
  • You will receive an email confirmation once you have submitted your order, acknowledging that your order has been placed. This is not a financial receipt.
  • Within 72 hours, you will receive a financial receipt email that confirms your order was fully processed.
  • Contact Member Support for additional questions:
What are the benefits of my American Heart Association Professional Membership?
What if I have trouble logging in?
  • If you do not remember your password click the forgot password link
  • If you do not receive an email with a link to reset your password:
    • Check your spam or junk folder
    • Add [email protected] as an approved contact then click the forgot password link again.
    • If you are on a workplace computer, your IT department may have to add the contact
  • The Professional Heart Daily website requires cookies to be enabled. Adjust your browser settings if you have disabled your cookies. Find instructions on how to enable your cookies
  • Contact Member Support for additional questions:
How do I renew my membership?
  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Quick Renew button in the upper right corner of the profile dashboard
  • Note; The Quick Renew button is only visible during the renewal period
  • Contact Member Support for additional questions:
How do I upgrade my current member tier?
  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Upgrade Now button on the profile dashboard
  • Note; The Upgrade Now button is only visible for active members with the following tiers:
    • Premium Professional
    • Early Career
    • Student/Trainee
    • General Professional
  • Contact Member Support for additional questions:
How do I locate my member number?
  • Go to Professional Heart Daily
  • Login with your username and password
  • Member ID is located on your dashboard next to your member tier.
  • Contact Member Support for additional questions:
How do I address a member account billing discrepancy?

>Contact Member Support for additional questions:

 How do I add another Council to my Membership?

Emeritus Professionals, Premium Professional Plus, and Premium Professional members are entitled to two (2) free councils and a third for purchase. Early Career, Student/Trainees, General Professionals, and Professional Associates are entitled to one (1) free council and a second for purchase.

  • Go to Professional Heart Daily
  • Login with your username and password
  • Click on the Account dropdown arrow on the dashboard and then the Account Summary link
  • Click the Add/Edit button in the Councils section
  • Select the council and complete purchase
  • Contact Member Support for additional questions:
How long can I be a Student Trainee or an early Career Member?

You can be a Student/Trainee or an Early Career member for four (4) years at each tier. See upgrade rules below.

Note: If you take a break during either term, the four (4) years will continue counting.

  • You may upgrade from Student/Trainee to Early Career, Premium Professional, or Premium Professional Plus
  • You may upgrade from Early Career to Premium Professional or Premium Professional Plus
  • Contact Member Support for additional questions:
How do I access the online Journals?

Members:

American Heart Association members have access to online journals based on their member tier. Review tier benefits by visiting the Professional Membership page on the Professional Heart Daily website.

  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Account dropdown arrow and then select the Account Summary link on the dashboard
  • Click on the journal that you wish to access
 How do I subscribe to, or renew, my AHA print journal subscription?

Members:

AHA Members may be eligible for significant discounts on the print editions of our scientific journals, including Circulation, based on their member tier. Review tier benefits by visiting the Professional Membership page on the Professional Heart Daily website.

Existing AHA members may purchase a print journal subscription using the following steps:

  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Account dropdown arrow and then select the Account Summary link on the dashboard
  • Click the Purchase Print Journals button, if available.
  • Contact LWW directly for additional questions:

Non-members:

  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Account dropdown arrow and then select the Account Summary link on the dashboard
  • Click the Purchase Print Journals button, if available.
  • Contact LWW directly
How do I request a back issue of a print journal?
How do I update my shipping address for my journals?

Contact LWW Customer Support:

 How do I opt in/out of auto renewal?
  • Go to Professional Heart Daily
  • Login with your username and password
  • Click on the Account dropdown arrow on the dashboard and then the Account Summary link
    • To opt in, check the “I wish to auto renew my membership” box
    • Complete the credit card form and click Save Changes
    • To opt out, check the “I do not want to auto renew my membership” box and click save changes
How do I update my payment information?
  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Account dropdown arrow and then select Update Payment
  • Complete the credit card form and click Update Payment Method
 How do I get my membership receipt?
  • Go to Professional Heart Daily
  • Login with your username and password
  • Click the Account dropdown arrow and then select Receipts
    • Note: Membership transaction receipts will automatically be delivered to your primary email address on file.
    • The receipts will be available for transactions occurring on or after May 1, 2024.
 How do I register for AHA Scientific Sessions?
How do I register for the International Stroke Conference?
How do I obtain CE credits for Scientific Sessions, the International Stroke Conference, and other specialty conferences?
  1. Access education.heart.org
  2. Click Sign In/Sign Up and sign in with your Username and Password.
    1. If you do not remember your Username or Password, select the Forgot password? link
    2. If you are not a registered user, select Create an account to enter your account information and receive your Username and Password.
  3. Click on your name in the upper right-hand corner and select My Library.
  4. Select your activity.
  5. Review the About this Session section.
  6. Click Start Survey to complete the evaluation.
  7. Once completed, click the Submit and Return to Detail Page buttons.
  8. To download a non-accredited completion certificate, click Download Certificate.
  9. Claim your CE credit by clicking Claim CE.
    1. You may qualify for more than one credit type based on your professions.
  10. Enter all required information and click Submit.
  11. Click on your name in the upper right-hand corner and select My Account.
  12. Click CE Details.
  13. Click the Download Icon to download your CE Certificate.

Important: ACCME, ANCC, and CAPCE credit must be claimed within six (6) months of attendance. CE credit will no longer be available to claim for this activity after six (6) months of attending.

ACPE Credit must be claimed within 30 days of participation. ACPE credit will no longer be available to claim after the 30-day claiming period has elapsed.

How do I access my certificates?
  • To access a record of your completed educational activities, log onto your account at education.heart.org and click on My Library from the center of the page. This will take you to a list of completed courses.
  • To access earned certificates, click My Certificates and eCards and then click View Certificate for the specific course.
  • For additional assistance contact customer service at [email protected] or 1-877-340-9899; available Monday thru Friday, between the hours of 8 a.m.– 6 p.m. CST.