Frequently Asked Questions for Professional Heart Daily

Click the questions below to expand the answer

  • Visit the Professional Membership page on Professional Heart Daily
  • Call Member Support during our business hours of 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984 
  • You may contact member support by sending an e-mail to ahaonline@lww.com
  • Print and fax the membership form (pdf) to (800) 787-8985 (Inside U.S.) (301) 223-2327 (Outside U.S.)

  • Renew online at Professional Heart Daily
    • Login with your Username and Password
    • Click the Dashboard button at the top right corner of page
    • From the Dashboard, click ‘Account Summary’ link on left hand side of page
    • The renew button will be visible during the renewal period
  • Call AHA Customer Support during regular business hours 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984
  • Email ahaonline@lww.com

  • If you do not remember your password please click on the forgot password link
  • If you do not receive an email with a link to reset your password:
    • Check your spam or junk folder
    • Add mail-service@gigya-raas.com as an approved contact then click on the forgot password link again. If this is a workplace computer, your IT department may have to add the contact
  • The Professional Heart Daily website requires cookies to be enabled. Please adjust your browser settings if you have disabled your cookies. Find instructions on how to enable your cookies
  • Add AHA’s single sign-on site to “Trusted Sites” by following these steps:
    • While in Internet Explorer version 9 or above, go to Tools
    • Select Internet Options
    • Under the Security tab, click “Trusted Sites”
    • Select Sites button
    • Add this website to the zone: *.sso.heart.org
    • Click Close

  • Log into Professional Heart Daily. The number will display on your dashboard
  • You may also send a request via e-mail to ahaonline@lww.com. Please include your full name and address for confirmation
  • Call Member Support during regular business hours 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984

You may view Membership Levels and Benefits by visiting the Professional Membership page on the Professional Heart Daily website

  • You may view registration dates and register to attend Scientific Sessions at Professional Heart Daily
    • Login with your Username and Password
    • Click on the register now button (The link appears only when registration is open)
  • Contact the registration desk (Convention Data Services)

  • You can upgrade your current membership online at Professional Heart Daily
    • Login with your Username and Password
    • Click Dashboard button at the top right corner of page
    • From the Dashboard, click ‘Account Summary’ link on left hand side of page.
    • You may contact Member Support by sending an e-mail to ahaonline@lww.com  
  • Call Member Support during our business hours of 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984

  • Please contact Member Support at ahaonline@lww.com.  Remember to include your full name, address and membership number (if available) for confirmation
  • You may also contact Member Support during regular business hours 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984

Members: AHA Members may be eligible for significant discounts on the print editions of our scientific journals, including Circulation, based on their membership level. You may view membership levels and benefits by visiting the Professional Membership page on Professional Heart Daily.

  • Existing AHA members may purchase a print journal subscription when they renew their membership on Professional Heart Daily. They may also add a paid print subscription to their active membership using the following steps:
    • Login with your Username and Password
    • Click Dashboard button at the top right corner of page
    • From the Dashboard, click the ‘Account Summary’ link on left hand side of page.
    • Click on the button to add journals.
  • You may contact Member Support by sending an e-mail to ahaonline@lww.com  
  • Call Member Support during regular business hours 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984

Non-members: may subscribe to or renew their subscriptions to AHA print Journals at www.ahajournals.org. or by calling LWW Customer Support during regular business hours 8:30 a.m. to 5 p.m. (ET) at (800) 638-3030 ((301) 223-2300 outside the U.S. and Canada.)

  • Send your request via e-mail to ahaonline@lww.com. Please include your full name, address and membership number (if available) for confirmation or
  • Call Member Support during our business hours of 8:30 a.m. to 5 p.m. (ET) at (301) 223-2307 or (800) 787-8984

Members: American Heart Association members have access to online journals based on their membership level. You may view information about member benefits by visiting the Professional Membership page.

You may access the online Journals through Professional Heart Daily.

Non-members:

  • You may become an AHA member by visiting Professional Membership on Professional Heart Daily.
  • You may subscribe to print and online AHA Journals at www.ahajournals.org or by calling LWW Customer Support during regular business hours 8:30 a.m. to 5:00 p.m. (ET) at (800)-638-3030 ((301) 223-2300 outside the U.S. and Canada.) For non-members, access to the online journals is provided via www.ahajournals.org

  • You may update your profile information by visiting Professional Heart Daily
    • Login with your Username and Password
    • Click Dashboard button at the top right corner of page
    • From the Dashboard, click the ‘Profile Update’ link on left hand side of page
    • Update the shipping address
    • Click submit

  • You may view registration dates and register to attend the International Stroke Conference at Professional Heart Daily.
    • Login with your Username and Password
    • Click on the register now button (The link appears only when registration is open)
  • Contact the registration desk (Convention Data Services)

  • Log into learn.heart.org
  • If you don't remember your login information, use the forgot password link
  • Go to Activities In Progress. Click the activity name to begin
  • Review the Activity Overview, scroll to bottom and click Continue. You may need to confirm that you've read the information
  • Launch the required course evaluation. Once complete, click Continue
  • Claim your education credit/s by clicking the Claim button for the appropriate accreditation
  • Click Continue to generate your certificate. Then click the certificate link to print or save it
  • The activity is now stored under Completed Activities 

Important: ACCME and ANCC credit must be claimed within 6 months of attendance. CME/CE credit will no longer be available to claim for this activity after six months of attending.

ACPE Credit must be claimed within 30 days of participation. ACPE credit will no longer be available to claim after the 30-day claiming period has elapsed.